Product and Store Review Content Guidelines

Sleep Train welcomes our guests to leave product reviews on the items you purchase. We also welcome feedback on your in-store experience or service through individual store reviews. These reviews will help other’s in their purchasing decision. Please read the following guidelines to ensure your review is posted. All reviews are moderated. Any review that is deemed inappropriate at our sole discretion or that is not relevant to the product or in-store shopping experience will be removed.

Review Guidelines

  • Inappropriate Content: Foul or inappropriate language is not acceptable and the review will be removed. Any hate speech, threats and attacks will also be removed.
  • Promotional Material: Please do not promote your own personal business or product.
  • Relevance: Product reviews must be based on the product and not your experience with one of our stores. If you'd like to leave feedback about your recent in-store experience or service, please do so here. If you have a customer service issue requiring immediate attention, please contact us here or call 800-378-2337. 
  • Competitors: Please refrain from mentioning competitors or the specific price you paid for the service in your review. 
  • Privacy: Please do not include any persoanlly identifiable information, such as full names. Reviews containing the full name of an employee will not be approved.

Sleep Train reserves the right to remove a review at any time for any reason.

The reviews posted on Sleep Train’s website are individual opinions and are not the views of The Sleep Train, Inc.