Customer Service

At Sleep Train, we are committed to customer service. We offer brand name mattresses made by manufacturers who honor their warranties. Should a problem arise with your mattress, our customer service representatives are ready to help you initiate the warranty claim process. Learn more about your mattress warranty.

Questions about your warranty?

Please feel free to contact your sales associate: click here for the store locator, or contact our customer service department by calling (800) 919-2337.

Free Same Day Delivery


Purchase any in-stock item by 2:00 PM and Sleep Train will deliver your purchase the same day - FREE - anywhere within our local delivery area. Sleep Train will also remove your old mattress and set up your new one at no cost. Delivery service is available 7 days a week!

Preparing your home for delivery

Warranty Information


At times, even the highest quality products may fail, showing early signs of wear, or a manufacturer defect. During and beyond your 100-day trial period, the majority of products sold at Sleep Train are covered by national manufacturer's warranties.