Customer Service

At Sleep Train, we are committed to customer service. We offer brand name mattresses made by manufacturers who honor their warranties. Should a problem arise with your mattress, our customer service representatives are ready to help you initiate the warranty claim process. Email us at: customerservice@sleeptrain.com

Questions about your warranty?

Please feel free to contact your sales associate: click here for the store locator, or contact our customer service department by calling (800) 919-2337.

Free Same Day Delivery


Purchase any in-stock item by 2:00 PM and Sleep Train will deliver your purchase the same day - FREE - anywhere within our local delivery area. Sleep Train will also remove your old mattress and set up your new one at no cost. Delivery service is available 7 days a week!

Preparing your home for delivery

Warranty Information


At times, even the highest quality products may fail, showing early signs of wear, or a manufacturer defect. During and beyond your 100-day trial period, the majority of products sold at Sleep Train are covered by national manufacturer's warranties.

 

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