100 Day Money Back Guarantee
In-Market: If at any time within the first 100 days after your delivery, you find a comparable product and service at a competitor for less, Sleep Train will beat that price by 5% and promptly send you a refund for the difference.
Out-of-Market: If you find a lower price on a comparable product and service within 100 days of your purchase, we will match the competitor’s price.
Approved refunds will be processed only after all products are returned to Sleep Train.
Debit Card Refunds
All debit transactions will be refunded by check within 10 business days.
Credit Card Refunds
All credit card refunds will be processed on the day that your purchase is picked up or returned. Check refunds cannot be issued for credit card sales. Credit to your account may take 10 business days.
Finance accounts will be refunded within 10 business days.
All approved refunds will be mailed directly to you within 10 business days after your check has cleared the bank.
Due to the limited amount of cash our stores keep on the premises, we regret we are unable to issue any refunds in cash. Sales paid by cash will be refunded by check within 10 business days of refund approval.